The Hong Kong Monetary Authority launches a fraud prevention charter for consumer protection, and a virtual bank participation charter

According to a report by Radio Television Hong Kong, the Hong Kong Monetary Authority announced that it will cooperate with the Hong Kong Association of Banks to launch the "Consumer Protection Fraud Prevention Charter" to raise public awareness of the protection of credit cards and personal data, and has received support from the Hong Kong Police Force and the Consumer Council. Currently, there are 23 issuing banks and 15 large merchants participated, including virtual banks. Organizations participating in the charter promise not to send hyperlinks to customers through any real-time electronic messages, including SMS, WhatsApp, and WeChat, requesting to provide personal and credit card information online, and promise to provide appropriate channels for customers to verify the authenticity of the information, As well as enhanced staff training to effectively handle customer inquiries.