Odaily Planet Daily News FTX officially issued an article explaining issues related to the display of claims data for derivatives positions. Users can determine whether they hold a derivatives position by going to "Step 4" of the Customer Claims Portal and clicking on the "Positions" tab.
In the initial client claim schedule filed on March 15, 2023, all open derivatives positions were assumed to be closed and included in the USD balance; while in the revised version filed on June 27, 2023 In the customer claim form, all open derivatives positions as of the date and time of the application (November 11, 2022) are split into separate table line items, showing the number of contracts held by the claiming customer based on the derivative code. The above changes will not change or affect the total value of the user's claim, and the final U.S. dollar equivalent valuation will be determined at a later date.
According to previous news, FTX reminded its customers that the last submission date for customer claim certificates is 16:00 on September 29, Eastern Time (4:00 on September 30, Beijing time). It is recommended that users log in to the customer claim portal to start the claim process. FTX requires customers to provide KYC information during the claim process, and the KYC review and verification process will continue after the deadline.
In addition, FTX has sent separate notices on September 17, 2023 for accounts that were previously frozen due to the Kroll network security incident, the bankruptcy claims agent.