After six months of intensive use of ChatGPT, OpenAI's largest financial client evaluated it as effective, but scalability is questionable

According to foreign media reports, user reports from BBVA, Spain’s second largest bank, show that ChatGPT has significantly improved productivity within the bank and triggered an “explosion of creativity.” However, they still have questions about ChatGPT’s scalability and integration capabilities. According to early user reports, the productivity of various departments in the bank has indeed improved, and 80% of users said that ChatGPT Enterprise can help them save more than two hours of work time per week. However, ChatGPT Enterprise still has problems scaling up the tool's adoption. Elena Alfaro, BBVA’s global head of AI applications, noted that integrating ChatGPT into the bank’s complex internal systems and databases may face difficulties. (Golden Ten)