Odaily Planet Daily News Bitget Chinese head Xie Jiayin posted on the X platform that the order of deductions for rollback transactions is: spot, contract balance, contract position.
1. If the user's position is liquidated during the risk control period, full compensation will be paid after verification that there is no abnormality
2. If the user participates in VOXEL contract transactions from 4:00 to 4:30 pm on the 20th and suffers a loss, full compensation will be paid after verification
3. The rollback has been processed, and the deducted profit will not be calculated as a handling fee
4. The restrictions have been lifted one after another. The compensation process will start today, including handling fees
According to previous news, the trading volume and transaction price of the VOXELUSDT contract trading pair on the Bitget platform were abnormal during 16:00-16:30 (UTC+8) on April 20, 2025. The suspected market manipulation behavior of some users during this period triggered the platform's risk control system.