Tens of thousands of Bank of America customers experienced a network outage that prevented them from accessing their accounts or led to the discovery of a $0 balance.
Reports of service disruptions began around 4:26 PM UTC on 2 October, peaking about an hour later with nearly 20,000 customers reporting issues within a 15-minute window, according to real-time outage tracking platform Downdetector.
Approximately 98% of the complaints were related to the bank's mobile and online banking apps.
While Bank of America has not released an official statement regarding the outages, it noted that the issues had "largely been resolved."
By 1:01 AM UTC on 3 October, the bank announced that the "technology issues have been fully resolved.”
Despite Bank of America's assertion that the issues have been resolved, numerous comments on Downdetector indicate that not all users are experiencing a fix.
Recent feedback on the bank's Downdetector page reveals ongoing problems, with many customers expressing frustration over the IT glitch.
Several users reported finding a $0 balance in their accounts while their debts remained unchanged, raising concerns about the reliability of the bank's systems.
The problems extended beyond Bank of America's mobile app, as highlighted by user Kerim on X (formerly Twitter):
“Went to branch and they are not allowing deposits or withdrawals.”
Several customers reported that while ATMs failed to display their account balances, they were still able to withdraw cash.
While many affected Bank of America customers expressed anxiety and frustration over the situation, others took a more light-hearted approach.
Some Bitcoin enthusiasts used the outage to advocate for self-custodying funds, contrasting Bank of America's issues with Bitcoin's robust uptime record, thereby underscoring the advantages of decentralised finance.
SolChat offers a blockchain-based communication platform with features like encrypted messaging and wallet-to-wallet streaming. Despite its potential, its $CHAT token has dropped nearly 90% from its peak.
Weatherly
AlexEigenLayer just launched the 2nd phase of its airdrop claims and added a security feature against Sybil and DDoS attacks. However, criticisms abound since Phase One about the airdrop terms. Details for Season Two’s token distribution will be announced soon.
CatherineSaltwater Games, a UK-based gaming company, is making strides in Web3 with acquisitions like Nexus Labs and Maze Theory, aiming to integrate blockchain and XR tech for immersive player experiences. Their $XR Token, backed by Animoca Brands, fuels their XR One platform, set to revolutionize gaming with cross-community benefits and digital ownership.
JoyBrazilian football legend Ronaldinho recently endorsed crypto, claiming it has gone mainstream. However, blockchain detective ZachXBT highlighted Ronaldinho's questionable history in the crypto space.
KikyoApple's AI strategy shifts towards collaboration with Meta and OpenAI, aiming to enhance capabilities amid concerns over data privacy and competitive positioning in the AI market. This approach raises questions about Apple's internal AI development and the implications for user trust.
AnaisFarworld Labs secured $1.75 million to prepare for Q3 releases, including Farcade, a decentralised Web3 gaming platform with on-chain social media. Farworld Labs aims to revolutionise the gaming landscape and advance decentralised gaming experiences.
CatherineTeleport challenges Uber and Lyft with blockchain efficiency, offering lower fees for drivers and riders alike. Built on Solana, Teleport aims to revolutionise ride-sharing with transparency and fairness in a decentralised ecosystem.
WeatherlySolana's price has sharply declined over the past month amidst a broader market correction and rumours of a criminal investigation. Are these claims unfounded, or is the popular altcoin at significant risk?
KikyoHamster Kombat, a tap-to-earn game on Telegram, has attracted 200 million players globally, sparking both hope for income in Iran and concerns over its impact on society and politics.
Anais