Scams Are a Growing Threat for UK Holidaymakers
Booking a holiday has become more risky as holiday scams continue to rise in the UK.
New research reveals that nearly two-thirds of consumers struggle to detect AI-generated images of holiday properties, leaving many vulnerable to fraud.
According to a study by Airbnb and Get Safe Online, the average amount lost to fraud is £1,937 (approximately $2,412), a figure that has steadily increased in recent years.
AI and Social Media Fuel New Types of Holiday Fraud
Airbnb points to the rise of AI technology and social media as significant factors contributing to these scams.
Despite 68% of people saying they were confident in spotting fake holiday adverts, almost two-thirds failed to identify AI-generated images of properties.
The study reveals that scams related to holiday bookings are now among the most prevalent forms of fraud in the UK, right behind credit card fraud and phishing scams.
Social media platforms have made it easier for scammers to target unsuspecting holidaymakers, particularly young people.
Over 40% of those under 30 are now using social media to search for or book holidays.
Additionally, more than a third of this age group admitted they would be willing to make large purchases if promoted by an influencer or celebrity.
Increased Vulnerability in the Search for Deals
While searching for affordable trips, many consumers overlook the risks.
Airbnb’s research coincides with the busiest period for booking Easter breaks.
In light of this, the company has issued a series of safety tips to help people avoid falling victim to these scams.
Amanda Cupples, Airbnb’s general manager for UK and Northern Europe, said,
"We have safeguards in place to protect stays booked on Airbnb, including secure payment processes and support measures like AirCover."
The company advises users to be cautious when making bookings, avoid paying by direct bank transfer, and ensure their online accounts are secure with strong passwords and multifactor authentication.
Trusting Online Platforms to Avoid Fraud
Tony Neate, CEO of Get Safe Online, emphasises the importance of trusting well-established platforms when booking trips.
Neate said,
"Always pay on a trusted platform, which will provide better protection than parting with your money to someone you don’t know,"
He also stressed the importance of trusting instincts—"if a deal looks too good to be true, then it probably is."
The increase in fraud has highlighted the need for greater awareness and caution, particularly as AI technology and social media continue to play a larger role in holiday bookings.